Salesforce Center of Excellence

We undertake coaching missions to help our customers define and implement the governance needed to drive their Salesforce initiatives.

This offer helps companies find the best governance arrangement for their needs and organization to keep Salesforce initiatives useful, operational, and up-to-date over time.

• Ensure post-project continuity in terms of the development of new needs to be implemented.
• Ensure continuous skills upgrading and operational maintenance of the experts involved in the project.
• Provide ongoing support to users in run mode.
• Establish governance to tackle roadmaps and arbitrate new needs in run mode.

• Support our customers in the implementation of medium/long-term governance and help identify the stakeholders to be incorporated into the
• Center of Excellence.
• Bring Salesforce expertise in-house.
• Deliver continuous business value.
• Accelerate innovation.
• Industrialize delivery processes.

• Define the operational template (audit).
• Establish the Center of Excellence team.
• Define governance and processes.
• Stabilize the run and Third-Party
• Applications Maintenance activity.
• Boost adoption.
• Define the release management strategy.

6 to 8 weeks.